Shipping Policy

Last updated: May 2026

Processing Time

All orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

Standard International: 7-14 business days
Express International: 3-7 business days

Shipping times are estimates and may vary due to customs or carrier delays.

Free Shipping

We offer free standard shipping on all orders over 40 EUR worldwide.

Tracking Your Order

Once your order ships, you will receive a tracking number by email. Use it to follow your delivery at any time.

Customs and Duties

International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer and are not included in our prices.

Lost or Delayed Packages

If your package has not arrived within the estimated timeframe, please contact us at hello@dentelle.com and we will investigate immediately.