Shipping Policy
Shipping Policy
At Dentelle, we are committed to delivering your purchases quickly, safely, and with care for every detail. Below you will find all the information about our shipping.
Processing Times
Orders are processed within 1–2 business days of purchase. Orders placed on weekends or public holidays will be processed on the next available business day.
Standard Shipping
International standard shipping takes 7–14 business days. Shipping is free for orders over 40 EUR. A flat rate applies to orders below this amount.
Express Shipping
Express shipping options are available at checkout. Express delivery times vary depending on the destination and selected carrier.
International Shipping
We ship to over 50 countries worldwide, including the USA, UK, Canada, Australia, and all of Europe. Any customs duties or import taxes are the responsibility of the recipient and vary by destination country.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number to monitor your delivery in real time.
Shipping Issues
If your order appears to be lost or damaged in transit, please contact us immediately at hello@dentelle.com. We will do everything possible to resolve the situation as quickly as possible.