Privacy Policy
Privacy Policy
Last updated: June 2026
Dentelle ("we", "our") is committed to protecting your privacy. This policy describes how we collect, use, and protect your personal data when you visit our website or make a purchase.
1. Data We Collect
We collect the following types of personal data:
- Identification data: first name, last name, email address, phone number
- Shipping data: delivery and billing address
- Payment data: processed securely through certified providers (we do not store card details)
- Browsing data: IP address, browser type, pages visited, cookies
2. How We Use Your Data
We use your data to:
- Process and manage your orders
- Send you shipping status updates
- Provide customer support
- Send you marketing communications (only with your consent)
- Improve our website and your shopping experience
- Comply with legal and tax obligations
3. Data Sharing
We do not sell your personal data to third parties. We may share your data with:
- Couriers and logistics partners for order delivery
- Payment providers for transaction processing
- Analytics and marketing tools (e.g. Google Analytics) in anonymised form
4. Your Rights (GDPR)
As an EU resident, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to the processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, write to us at hello@dentelle.com.
5. Cookies
We use technical and analytical cookies for the proper functioning of the website. You can manage your cookie preferences via the banner on the site or your browser settings.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations, generally no longer than 5 years from the date of your last purchase.
7. Contact
For any privacy-related questions, contact us at hello@dentelle.com.