Shipping Policy
Shipping Policy
At Dentelle, we are committed to delivering your purchases quickly, safely, and with attention to detail. Below you will find all the information about our shipping.
Processing Times
Orders are processed within 1-2 business days of purchase. Orders placed on weekends or during holidays will be processed on the next business day.
Standard Shipping
Standard international shipping takes 7-14 business days. Shipping is free for orders over 40 EUR. A flat fee applies for orders below this amount.
Express Shipping
Express shipping options are available at checkout. Express delivery times vary based on the destination and the selected courier.
International Shipping
We ship to over 50 countries worldwide, including the USA, UK, Canada, Australia, and all of Europe. Any customs duties or import taxes are the responsibility of the recipient and vary by destination country.
Order Tracking
Once your order has shipped, you will receive an email with the tracking number to monitor the delivery in real-time.
Shipping Issues
If your order is lost or damaged during transit, please contact us immediately at hello@dentelle.com. We will do everything possible to resolve the situation as quickly as possible.